The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Maintain client relationships.
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Client relationships are maintained according to organisational guidelines. Completed |
Evidence:
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Changes in client needs are monitored and appropriate action is taken. Completed |
Evidence:
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Client satisfaction, goodwill and trust are achieved by completing all activities according to organisational guidelines, industry standards and client needs. Completed |
Evidence:
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Feedback on company performance and level of client satisfaction is sought to establish an understanding of spatial product and service requirements. Completed |
Evidence:
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Contracts or variations to contracts are implemented according to company requirements and client needs. Completed |
Evidence:
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Client expectations of reliability, punctuality, and product and service delivery are met. Completed |
Evidence:
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